Refund policy
SLEEPYSTYLE Return and Refund Policy
At SLEEPYSTYLE, we are committed to providing high-quality sleepwear and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we are here to help.
1. Returns
• You may return items within 7 days of receiving your order.
• Items must be unused, unwashed, and in their original condition with tags attached.
• For hygiene reasons, we do not accept returns on [insert any non-returnable items, e.g., underwear, customized items, etc.].
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
2. Refunds
• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 26 business days to your original payment method.
• Shipping fees are non-refundable, except in cases of damaged or incorrect items.
3. Exchanges
• If you need to exchange an item for a different size or color, please contact us at [your contact email] before returning the item.
• Exchanges are subject to stock availability.
4. Damaged or Incorrect Items
• If you receive a defective or incorrect item, please contact us within 4 days with photos of the issue, and we will arrange a replacement or refund at no extra cost.
5. How to Initiate a Return
1. Email us at stylesleepy@gmail.comwith your order number and reason for return.
2. We will provide return instructions and the return address.
3. Ship the item back to us using a trackable method.
4. Once received, we will process your refund or exchange.
For any questions, feel free to contact us at stylesleepy@gmail.com.
Thank you for shopping with SLEEPYSTYLE!